Who We Are

SJH Events is the events arm of SJH Group. Our office is Studio Building, Fortess Works, 36-52 Fortess Grove, London NW5 2HD.

For the purposes of this website and the enquiries we receive through it, SJH Events is responsible for deciding how personal information is used. Where an event is delivered with another SJH Group company, we may work with that group company as part of the same project team.

Information We Collect

We may collect the following types of information:

• Contact details, such as your name, email address, telephone number, organisation and job title.
• Enquiry details, such as event type, preferred date or timing, venue details, project brief and message content.
• Event and project information, such as guest lists, supplier contact details, production notes, attendance information and communications needed to plan or deliver an event.
• Website information, such as IP address, browser type, device information, pages viewed and approximate location information from analytics tools, where you have consented to analytics cookies.
• Images, film, audio or testimonials where these are captured as part of an event or provided to us for publication, promotion or project delivery.

How We Collect Information

We collect information directly from you when you submit a form, email us, call us, attend an event, provide project material or agree to participate in content. We may also receive information from clients, suppliers, event partners, SJH Group companies, professional advisers or publicly available sources where this is relevant to a project.

How We Use Information

We use personal information to:

• Respond to enquiries and manage prospective projects.
• Plan, produce and deliver events, including guest experience, supplier coordination, production, photography, filming and post-event content.
• Manage client, partner and supplier relationships.
• Send service communications relating to enquiries, projects or events.
• Improve our website, content, services and user experience.
• Maintain business records, accounts, insurance, legal and compliance documentation.
• Protect our business, systems, staff, clients, guests and rights.

Lawful Bases

Under UK GDPR, we rely on different lawful bases depending on the activity:

• Contract or pre-contract steps where we respond to a project enquiry, prepare a proposal or deliver agreed services.
• Legitimate interests where we manage client relationships, operate and improve our services, keep business records, protect our systems, or communicate about relevant work in a proportionate way.
• Consent where we ask you to opt in, for example for analytics cookies, certain marketing communications, or specific uses of images, film or testimonials where consent is the appropriate basis.
• Legal obligation where we must keep records, respond to lawful requests or comply with tax, accounting, health and safety or regulatory obligations.

Cookies and Analytics

We use essential cookies to make the site work and, with your consent, Google Analytics to understand how visitors use the site. Analytics cookies are not set by our consent tool unless you choose to accept them. You can change your cookie choices at any time using the cookie settings link in the footer.

More detail is available in our Cookie policy.

Who We Share Information With

We do not sell personal information. We may share information where necessary with:

• SJH Group companies involved in a project, including publishing, studio, production, digital or communications teams.
• Event venues, suppliers, contractors, freelancers, photographers, film crews, production partners and logistics providers.
• Website, hosting, email, CRM, analytics, security and IT service providers.
• Professional advisers, insurers, auditors, regulators, authorities or courts where required.
• Clients, sponsors, partners or publishers where this is necessary for an event, publication, campaign or agreed content use.

International Transfers

Some suppliers, including analytics, hosting or cloud service providers, may process information outside the UK or European Economic Area. Where this happens, we expect appropriate safeguards to be used, such as adequacy regulations, standard contractual clauses or equivalent protections required by data protection law.

How Long We Keep Information

We keep personal information only for as long as needed for the purpose for which it was collected, including legal, accounting, insurance and reporting requirements. As a guide:

• General website enquiries are normally kept for up to 24 months after the last meaningful contact, unless they become part of a longer client or project record.
• Client, supplier, financial and contract records may be kept for up to 7 years where needed for business, legal or tax reasons.
• Event production records, images, film and publication assets may be kept for longer where they form part of a project archive, publication record, rights record or client deliverable.
• Analytics data is retained according to the settings in Google Analytics and is used in aggregate wherever possible.

Your Rights

Depending on the circumstances, you may have the right to ask us to:

• Confirm whether we process your personal information and provide access to it.
• Correct inaccurate or incomplete information.
• Delete information where there is no longer a lawful reason for us to keep it.
• Restrict or object to certain types of processing.
• Provide information in a portable format where applicable.
• Withdraw consent where processing is based on consent.

To exercise your rights, email hello@sjhevents.com. We may need to verify your identity before responding.

Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. No online service can be guaranteed to be completely secure, but we work to keep access limited to people and suppliers who need it for legitimate business purposes.

Children

This website is not aimed at children and we do not knowingly collect personal information from children through the website. Some events may involve younger guests or participants; where that applies, we handle related information through the relevant client, guardian, consent or project process.

Marketing

We will only send marketing communications where we have a lawful basis to do so. You can opt out of marketing at any time by using the unsubscribe details in the message or by contacting us.

Complaints

If you are unhappy with how we handle your information, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.

Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page with the updated date above.